Questions and answers

Societies, payments, delivery and privacy.

Societies

What is nearest7?

A marketplace inside your apartment society. Residents who cook, bake, teach or make things from home list what they sell, and neighbours in the same society order it.

Where is nearest7 available?

In apartment societies across India. Societies are added one by one, so pick your city when you sign up and search for yours.

My society isn't listed. What do I do?

Search for it when you sign up, then tap My society isn't listed and tell us its name and area. We'll add it.

We add every society by hand rather than letting each resident type their own. One complex spelled two ways would become two marketplaces, and neighbours wouldn't see each other's listings. The catch is that you can't finish signing up until it's on the list.

Can I see listings from other societies?

No. You see your own society's shops, and they see yours. That's what keeps every order a few floors away.

I moved house. How do I change society?

In the app, go to Profile and change your society, or just your flat if you moved within the same one. Your shop and listings move with you.

Buying and paying

How do I pay?

In cash, to the seller, when your order reaches you. nearest7 never takes or holds payment.

How do orders reach me?

Each seller says what they offer for each listing: dropped at your door, picked up from their flat, or collected from the guard desk. You choose when you order.

Where do I see my orders?

On the Orders screen in the app. Things you've bought and things you're selling are both there.

Selling

Who can sell?

Anyone who has joined a society. Turn on Start selling from your profile. See For sellers for what you get.

What can I sell?

Homemade food, bakes, classes, services, handmade and fancy items, rentals, things you're reselling or giving away, and lost and found.

Accounts and privacy

What can my neighbours see about me?

Your name and your tower, floor and flat, so an order can reach you. No street address and no phone number are shown on your listings.

Do you check that I live in the society?

We verify your phone number when you sign in. We don't yet check residency, so the flat you pick is the flat you say you live in.

Several of us live in one flat. Do we share an account?

No. Each person signs in with their own number, and each of you buys and sells as yourself.

Is there an app to download?

nearest7 runs in your phone's browser, so there's nothing to install. You can add it to your home screen to open it like an app.

Find your society

Sign in with your phone number. It takes about a minute.

Open nearest7